Updated: January 2026

CMD368 Privacy Policy – Personal Data Protection for Malaysian Players

Your privacy is not merely a formality at CMD368 — it is our responsibility. This document transparently explains how we collect, use, store, and protect your personal information as a Malaysian player.

Register Securely
256-bit SSL
Secure Encryption
No Data Sales
Data Not Sold
Your Full Rights
Access & Data Deletion
PDPA Compliance
Data Protection Act

CMD368's Privacy Commitment to Malaysian Players

Six core principles that guide how CMD368 handles your personal data every day.

Bank-Grade Data Encryption

All information you submit to CMD368 — from registration details to financial transactions — is protected by 256-bit SSL encryption technology, the same standard used by Malaysian banking institutions such as Maybank and CIMB.

Data Minimisation

CMD368 only collects information that is strictly necessary to provide our services. We do not request excessive data, and every piece of information collected has a clear and legitimate purpose.

No Sale of Data to Third Parties

Your personal data will not be sold, rented, or shared with third parties for marketing purposes without your consent. Your trust is CMD368's most valuable asset.

Full Control in Your Hands

As a CMD368 player, you have the right to access, correct, download, or request the deletion of your personal data at any time. Contact our support team and your request will be processed within 14 business days.

Secure Data Storage

Your data is stored on servers protected by multiple layers of physical and digital security controls. Access to CMD368 player data is strictly limited to authorised personnel only.

Personal Data Protection Act Compliance

CMD368 operates in compliance with the applicable requirements of the Personal Data Protection Act (PDPA) and relevant international data protection standards, ensuring that your rights as a data subject are always respected.

01

Introduction – Why Privacy Matters to CMD368

Welcome to the CMD368 Privacy Policy. At CMD368, we believe that the trust of our Malaysian players is the foundation of everything we do. We don't treat privacy as a compliance checkbox — it is a core value that shapes every operational decision we make.

This Privacy Policy ("Policy") explains in detail and in plain terms how CMD368 ("we", "Platform", or "CMD368") collects, processes, stores, shares, and protects your personal information ("you" or "User") when you use CMD368's website, mobile app, or any of its services.

By registering an account or using CMD368's services, you agree to the collection and use of your information as described in this Policy. If you do not agree, please discontinue use of our platform.

This policy applies to all CMD368 players in Malaysia and covers all our products, including Sports Betting, Live Casino, table games, online slots, and e-sports. We reserve the right to update this policy from time to time, and you will be notified via your registered email or a notice on our website should any material changes occur.

02

Types of Personal Data We Collect

CMD368 collects several categories of personal information depending on how you interact with our platform. Below are the main categories of data we collect:

Full Name
Date of Birth
Email Address
Phone Number
Full Address
IC / Passport No.
Payment Information
Betting History
Device Data
IP Address
KYC Documents
Support Logs

CMD368 does not collect sensitive information such as medical data, political views, or biometric information unless required by law or with your explicit consent.

03

How We Collect Your Data

CMD368 collects your information through various means, and we want you to have a clear understanding of each:

  • Account Registration: When you register a new account at CMD368, you provide basic information such as your name, email, phone number, and date of birth.
  • Identity Verification (KYC): To meet compliance requirements, we request identity documents such as a national ID card or passport to verify your age and identity.
  • Financial Transactions: When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX via Maybank2u or CIMB Clicks, your transaction details are recorded for processing and audit purposes.
  • Platform Activity: We record how you use the CMD368 platform — including games played, bets placed, session duration, and pages visited — to improve your overall user experience.
  • Communications: When you contact the CMD368 support team via live chat or email, those conversations are retained for training and service improvement purposes.
  • Cookies & Tracking Technologies: The CMD368 website uses cookies and similar technologies to remember your preferences, analyse traffic, and deliver more relevant content.
04

How We Use Your Personal Data

CMD368 uses your personal data for lawful and specific purposes. The table below outlines how your data is used:

Purpose of UseLegal BasisData Involved
Registration processing & identity verificationContract fulfilmentName, date of birth, ID number
Deposit & withdrawal processingContract fulfilmentPayment information
Fraud prevention & anti-money launderingLegitimate interestsAll account data
Customer support & complaint resolutionLegitimate interestsCommunication logs
Platform improvement & analyticsLegitimate interestsUsage data
Promotional communications (with consent)ConsentEmail, phone number
Legal & regulatory complianceLegal obligationsFinancial records

CMD368 does not use your personal data for purposes beyond those stated above without first obtaining your explicit consent.

05

Sharing Data with Third Parties

CMD368 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, there are limited circumstances in which we may need to share your information:

  • Payment Processors: E-wallet and banking service providers such as Touch 'n Go, GrabPay, Boost, and FPX-participating banks receive the transaction information required to process your deposits and withdrawals.
  • Game Software Providers: CMD368's live casino and slot game providers may receive masked user identifiers for game settlement and fraud prevention purposes.
  • Auditors & Professional Advisors: Legal firms, accountants, and auditors bound by strict professional confidentiality obligations.
  • Law Enforcement Authorities: When required by a court order, warrant, or official request from a relevant authority in Malaysia or any other applicable jurisdiction.

All third parties that receive CMD368 data are bound by strict confidentiality agreements and are prohibited from using that data for any purpose beyond the permitted scope.

06

Data Security Measures at CMD368

Protecting your personal data is a core technical and operational priority at CMD368. We implement multiple layers of security to keep your information safe:

  • 256-bit SSL Encryption: All communications between your browser or app and CMD368's servers are encrypted using the latest TLS protocols.
  • Layered Access Controls: Only specifically authorised CMD368 staff may access player data, and every access is logged for audit purposes.
  • 24/7 Monitoring: Our intrusion detection system continuously monitors for unusual activity and automatically responds to detected threats.
  • Regular Security Audits: CMD368 undergoes regular penetration testing and security audits conducted by independent cybersecurity experts.
  • Two-Factor Authentication (2FA): You can enable two-factor authentication on your CMD368 account for added protection when logging in.

While CMD368 employs industry-leading security measures, no system can be guaranteed 100% secure against all threats. You are also responsible for keeping your own account password safe.

07

Cookies and Tracking Technologies

The CMD368 website uses cookies and similar tracking technologies to provide you with a better, more personalised user experience. The following are the types of cookies we use:

  • Essential Cookies: Required for core website functions such as login sessions and security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how players use the CMD368 platform — pages visited, session duration, and errors encountered — to help us continuously improve the platform.
  • Functional Cookies: Remembers your preferences such as language settings, pre-set betting limits, and favourite games for a more convenient experience.
  • Analytics Cookies: Helps us understand aggregate usage patterns (without identifying individuals) to make better-informed platform improvement decisions.

You can manage cookie usage through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of the CMD368 platform.

08

Data Retention & Deletion

CMD368 does not retain your personal data for longer than necessary for the stated purposes or as required by law. The following outlines our data retention guidelines:

  • Active Account Data: Retained for as long as your account remains active with CMD368.
  • Financial Transaction Records: Retained for a minimum of 7 years to meet Malaysian financial and tax regulatory requirements.
  • Support Communication Logs: Retained for 3 years from the date of last interaction.
  • Closed Account Data: Following account closure, your data will be deleted or anonymised within 90 days, unless there is a legal requirement to retain it for a longer period.

When data is no longer needed, CMD368 ensures its secure deletion using methods that make recovery impossible by any party.

09

Your Rights as a Data Subject

As a CMD368 player, you hold the following rights with respect to your personal data, and we are committed to upholding each one of them:

Right to Restriction

You have the right to know what data we hold about you and to obtain a copy of it.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data in your account.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing or analytics purposes.

Data Portability Right

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request that the processing of your data be restricted in certain circumstances, such as during an investigation or dispute.

To exercise any of these rights, please contact the CMD368 data protection team by email at privacy@cmd368-vip.com or via live chat. We will process your request within 14 business days.

10

Children's Privacy

CMD368 is a platform that not intended for individuals under 18 years of age. We do not knowingly collect or process personal data from individuals below the specified minimum age.

If we suspect that a user is underage, the account will be suspended immediately pending age verification. If you become aware that a minor has registered on CMD368, please notify us without delay.

Parents or guardians who discover that their child has registered at CMD368 without their knowledge may contact our support team to request immediate account closure and data deletion.

11

Changes to This Privacy Policy

CMD368 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform enhancements. When material changes occur, we will:

  • Sending a notice to your registered email address at least 14 days before the changes take effect.
  • Displaying a clear notice on the CMD368 website homepage.
  • Updating the "Last Updated" date at the top of this document.

Continued use of the CMD368 platform after any amendment takes effect will be considered your acceptance of those changes. You are encouraged to review this Policy periodically to stay informed of how we handle your data.

12

Contact the CMD368 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we welcome you to get in touch with us:

  • Privacy Email: privacy@cmd368-vip.com
  • General Support: support@cmd368-vip.com
  • Live Chat: Available on the CMD368 platform, 24 hours a day, 7 days a week, in Bahasa Malaysia.

We are committed to responding to all privacy-related enquiries within 3 business days, and to resolving data rights requests within 14 business days from the date a complete request is received.

Effective: 1 January 2026

Your Data Is Safe. Play with Peace of Mind.

Register your CMD368 account with full confidence that your privacy is protected. Deposit from RM 10 via Touch 'n Go or GrabPay and enjoy Malaysia's best Sports Betting & Live Casino.

256-bit SSL No data selling Full data control PDPA Compliance
Bahasa Melayu