CMD368 Terms & Conditions – A Complete Guide for Malaysian Players

Welcome to CMD368. This Terms and Conditions document ("Agreement") is a legally binding agreement between you ("User", "Member", or "You") and CMD368 ("Platform", "We", or "CMD368"). This Agreement governs your use of all services, products, and features available through the CMD368 website and mobile platform.

By accessing the CMD368 website, registering an account, making a deposit, or using any part of our platform, you automatically agree to be bound by all terms and conditions set out in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

To register and use CMD368's services, you must meet all of the following eligibility criteria:

• Age 18 years of age and above at the time of registration. CMD368 does not permit underage individuals to use our platform under any circumstances.
• Not located in a country or jurisdiction where online gambling is prohibited under applicable local laws.
• Acting on your own behalf only — not as a representative or agent of any third party.
• Not listed as a self-excluded or banned individual by any relevant authority.
• Have full legal capacity to enter into a binding agreement.

CMD368 reserves the right to request age and identity verification at any time. Accounts that are unable to verify their eligibility will be suspended until the required information is provided.

Each individual is permitted to hold only one (1) CMD368 account only. Registering multiple accounts under the same or different identities is strictly prohibited and may result in the closure of all associated accounts and forfeiture of remaining balances.

When registering, you are required to provide accurate, truthful, and complete information, including:

• Full name as shown on official identification document
• Valid date of birth
• An active and reachable email address
• An active Malaysian phone number

You are solely responsible for keeping your account password secure and confidential. CMD368 will not be held liable for any losses resulting from unauthorised access to your account.

All financial transactions on CMD368 are conducted in Malaysian Ringgit (MYR). Our platform supports the following deposit methods exclusively for Malaysian players:

CMD368 does not charge any fees on deposits. However, payment service providers may impose their own charges, which are beyond our control. Deposited funds may only be used for betting on the CMD368 platform and may not be transferred to third parties.

Withdrawal requests may be made at any time, subject to the following conditions:

• Account identity verification (KYC) has been successfully completed.
• No pending bets at the time of the request.
• All applicable bonus wagering requirements have been fully met.
• The minimum withdrawal amount is RM 30 per transaction.

CMD368 aims to process all withdrawal requests within 5 to 15 minutes for e-wallet methods. Withdrawals via FPX/online banking may take slightly longer depending on the respective bank's operating hours.

CMD368 offers a variety of bonuses and promotions from time to time to eligible members. All bonuses are subject to the specific terms and conditions stated alongside each offer. The following are the general principles of CMD368's bonus policy:

• Each bonus carries a wagering requirement that must be met before any associated winnings can be withdrawn.
• Bonuses are valid for one account per member. Misuse of bonuses through multiple accounts will result in bonus forfeiture and account suspension.
• CMD368 reserves the right to modify, cancel, or terminate any bonus or promotion at any time without prior notice.
• Bonuses cannot be transferred between accounts or converted to cash without first meeting the specified wagering requirements.
• If CMD368 suspects any bonus-related fraudulent activity, we reserve the right to forfeit all associated bonuses and winnings.

All specific terms for each promotion will be clearly stated on the respective promotions page. Players are encouraged to read those terms in full before accepting any bonus offer.

CMD368 offers a wide range of betting products, including Sports Betting (Malaysia Super League football, EPL, badminton, cricket, e-sports), Live Casino (baccarat, blackjack, roulette, Dragon Tiger), table games, and online slots. The following general rules apply to all bet types:

• All confirmed bets are final and cannot be cancelled, except in cases specifically stated in the relevant game rules.
• CMD368 reserves the right to void bets in the event of a technical error or where the odds displayed were the result of a system error.
• Minimum and maximum bet limits vary by game type and are clearly displayed at each table or market.
• For live (in-play) sports betting, results displayed on the platform are final for the purposes of bet settlement.
• Any bets placed during a system outage or technical issue may be subject to review and cancellation.

The following activities are strictly prohibited on the CMD368 platform and may result in immediate action, including account suspension or closure and forfeiture of all remaining balances:

• Registering more than one account using the same or different identities
• Use of automated software, bots, or any tools that manipulate the betting system
• Colluding with other players to cheat the platform or other players
• Bonus abuse through "arbitrage" betting or strategies that go against the intent of the promotion
• Using another person's credit card or bank account without their authorisation
• Attempting to conduct money laundering activities through the CMD368 platform
• Providing false or misleading information during registration or KYC verification
• Any form of fraud, threats, or abusive behaviour directed at staff or other players

CMD368 reserves the right to suspend, restrict, or close any account at any time, with or without prior notice, under the following circumstances:

• Confirmed breach of any section of these Terms and Conditions
• Failure to complete the KYC process within the stipulated timeframe
• Suspicious or potentially fraudulent activity
• Requests from law enforcement agencies or regulatory authorities
• Voluntary closure request by the member

In the event of account closure due to a violation, CMD368 reserves the right to withhold the remaining balance pending investigation. If no fraud is found, any legitimate balance will be returned to the original payment method within 7 business days.

CMD368 shall not be liable under any circumstances for:

• Financial losses incurred as a result of betting activities on our platform
• Service disruptions caused by circumstances beyond our control (force majeure), including internet outages, power failures, or natural disasters
• Indirect, consequential, or punitive damages arising from your use of our platform
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials

CMD368's total liability to any member, under any circumstances, shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

CMD368 is deeply committed to the wellbeing of our players. We believe gambling should be a form of entertainment, not a burden. To promote responsible gaming, CMD368 provides the following tools for all members:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit for a defined period to protect your bankroll.
• Time-Out: Take a break ranging from 24 hours up to 30 days whenever you need to step away.
• Self-Exclusion: Voluntarily close your account for an extended period if needed.

If you or someone you know is showing signs of problem gambling, please contact the CMD368 support team or visit the Responsible Gambling us for guidance and available support resources.

CMD368 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or through a notice posted on our website.

Your continued use of the CMD368 platform after any amendment takes effect will be considered full acceptance of the updated terms. It is your responsibility to review this document periodically to stay informed of the latest applicable terms.

This document and all disputes arising from it are subject to the jurisdiction of the relevant governing laws. For any enquiries regarding these Terms and Conditions, please contact CMD368's support team via live chat available 24/7 or by email at support@cmd368-vip.com.